Service
Training Services
Training B2B routinely runs in-house and public seminars for teams that need practical skills they can apply the moment they walk back into the office.
Business & commercial
- Finance, audit and accounting
- Purchasing and procurement
- Legal and commercial contracts
- Asset management
- Market research
- Strategic key account management
- Customer relationship management
- Professional customer service
Contact centre & sales
- Introduction to contact centre effectiveness
- Operating effectively in a contact centre
- Managing teams in a contact centre
- Telesales and telemarketing effectiveness
Leadership & people
- The fundamentals of management and leadership
- Effective team leadership
- Coaching and mentoring
- Coaching for performance effectiveness
- Conflict management
- HR development
- Management development
- Life skills and peer educator training
- Time management
Public sector & governance
- Financial management — public sector
- Supply chain management — public sector
- Bid committee and PFMA
- Budgeting, procurement and asset management
- Compliance and risk management
- Government accounting
- Corporate governance: the King III Report
- Anti-corruption and professional ethics
- Monitoring and evaluation
- Forensic accounting and fraud investigation
Communication & projects
- The business writing process
- Business communication and report writing
- Project management and advanced project management
- Occupational health and safety
- Financial reporting and economic literacy
- Finance for non-finance staff
- IT and computers
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