Service

Training Services

Training B2B routinely runs in-house and public seminars for teams that need practical skills they can apply the moment they walk back into the office.

Business & commercial

  • Finance, audit and accounting
  • Purchasing and procurement
  • Legal and commercial contracts
  • Asset management
  • Market research
  • Strategic key account management
  • Customer relationship management
  • Professional customer service

Contact centre & sales

  • Introduction to contact centre effectiveness
  • Operating effectively in a contact centre
  • Managing teams in a contact centre
  • Telesales and telemarketing effectiveness

Leadership & people

  • The fundamentals of management and leadership
  • Effective team leadership
  • Coaching and mentoring
  • Coaching for performance effectiveness
  • Conflict management
  • HR development
  • Management development
  • Life skills and peer educator training
  • Time management

Public sector & governance

  • Financial management — public sector
  • Supply chain management — public sector
  • Bid committee and PFMA
  • Budgeting, procurement and asset management
  • Compliance and risk management
  • Government accounting
  • Corporate governance: the King III Report
  • Anti-corruption and professional ethics
  • Monitoring and evaluation
  • Forensic accounting and fraud investigation

Communication & projects

  • The business writing process
  • Business communication and report writing
  • Project management and advanced project management
  • Occupational health and safety
  • Financial reporting and economic literacy
  • Finance for non-finance staff
  • IT and computers

Enquire

Ask about training services